Refund Policy
Overall
We want you to love your Aura Wish bracelet—but if something’s not quite right, we’re here to help.
Returns
We accept returns within 14 days of delivery on unworn, unused items in their original packaging. To start a return, please contact us at info@aurawish.com with your order number.
Eligibility
To be eligible for a return:
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Your item must be in the same condition you received it—unworn and in original packaging.
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Custom or personalized items are not eligible for return unless damaged or defective.
Refunds
Once we receive and inspect your returned item, we’ll let you know if the refund is approved. If approved, a refund will be issued to your original payment method within 5–10 business days.
Damaged or Incorrect Items
Once we receive and inspect your returned item, we’ll let you know if the refund is approved. If approved, a refund will be issued to your original payment method within 5–10 business days.